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Maintenance and Care

CARE AND CLEANING GUIDE

How to maintain your stunning bathroom fittings & sanitaryware products post-installation.




Care & Maintenance - Overview

To ensure your product performs and gives many years of use, please follow these recommendations carefully, as any damages resulting from poor maintenance are not covered under the warranty.

The majority of products can be cleaned with warm water, mild soap, and a clean soft cloth.

It is not required to use any abrasive cleaning pads, wire wool, or micro-fiber cloths to clean the product. Avoid a vigorous cleaning action.

Abrasive or strong cleaning products containing ammonia, bleaches, alcohol, dyes, acids (hydrochloric, formic, phosphorus, chlorine or acetic) will be detrimental to the product finish.

If using a spray cleaner, apply the cleaning agent onto a soft cloth, never directly spray onto the product as the cleaner may enter gaps and openings, and cause damage.

Residues of toiletries such as liquid soaps, shower gels, shampoos, hair dyes, perfumes, lipstick, aftershave, and nail varnish can also cause damage, carefully clean these using the methods above.

If a specialized cleaner is required, always follow the instructions provided on the cleaning product, this would include application and dosage.

Always test the cleaning agent on an inconspicuous area before applying it to the whole surface, do not allow the cleaner to remain on the product for an extended period of time. After cleaning, rinse thoroughly with clean water.

Ensure that specialized cleaners are only applied to the specific area and do not come into contact with other materials that could be affected by it.

We would not recommend the mixing of different cleaning agents. After cleaning, dry with a soft cloth.


Caring for Chrome, PVD & other Special Finishes

The product can be cleaned with warm water, mild soap, and a clean soft cloth. Clean progressively and gently.

The ideal cleaning technique is to always blot dry any water from metal surfaces. Allowing water to evaporate on metal will form water deposits. It is important to use a dabbing action to dry metal, not a rubbing action. Cleaning with a damp sponge and buff drying should keep your faucet looking beautiful.

It is not required to use any abrasive cleaning pads, wire wool, or microfiber cloths to clean the product.

Avoid a vigorous cleaning action, as this could contribute to denaturing and dulling the finish.

Always test your cleaning solution on an inconspicuous area on the product before applying it to the entire surface.

Abrasive or strong cleaning products containing ammonia, bleaches, alcohol, dyes, acids (hydrochloric, formic, phosphorus, chlorine, or acetic) will be detrimental to the product finish.

Most toilet cleaning products (ex. Harpic) have high acidic content which can damage the finish, hence they should not be used to clean chrome finishes or PVD Finishes.

If using a spray cleaner, apply the cleaning agent onto a soft cloth, never directly spray onto the product as the cleaner may enter gaps and openings, and cause damage.

Do not allow the cleaner to remain on the product for a period of time. After cleaning, rinse thoroughly with clean water.

If limescale has built up on your product do not attempt to chip this off as this could damage the protective lacquer and lead to further damage. Several applications of lemon juice (not a concentrate) or white vinegar, followed by thorough rinsing with clean water will slowly help to remove it.

After cleaning, dry with a soft cloth.

Caring for Marble & Onyx Basins

The various stones used have been chosen for their strong concentration of fossils and as they are purely natural products, there will also be the presence of different variations of veins, colors, and shades, as well as micro cracks and small holes. This gives each piece the characteristic of being truly unique.

Do not place the product outdoors or in direct exposure to sunlight.

The product can be cleaned with warm water, mild soap, and a clean soft cloth.

It is not required to use any abrasive cleaning pads, wire wool, or microfiber cloths to clean the product. Avoid a vigorous cleaning action.

Abrasive or strong cleaning products containing ammonia, bleaches, alcohol, dyes, acids (hydrochloric, formic, phosphorus, chlorine, or acetic) will be detrimental to the product finish.

Do not use strong cleaners (such as Harpic, etc.) on Wash Basins.

If using a spray cleaner, apply the cleaning agent onto the soft cloth, never directly spray onto the product as the cleaner may enter gaps and openings, and cause damage.

Residues of toiletries such as liquid soaps, shower gels, shampoos, hair dyes, perfumes, lipstick, aftershave, and nail varnish can also cause damage if not wiped up right away, this can allow the acids to react and eat away at the calcium carbonate in the stone, creating permanent markings.

If a specialized cleaner is required, always follow the instructions provided on the cleaning product, this would include application and dosage.

Always test the cleaning agent on an inconspicuous area before applying to the whole surface, do not allow the cleaner to remain on the product for a period of time.

After cleaning, rinse thoroughly with clean water.

Ensure that specialized cleaners are only applied to the specific area and do not come into contact with other materials that could be affected by it.

We would not recommend the mixing of different cleaning agents.

After cleaning, dry with a soft cloth.

 

Caring for Sanitaryware in Special Finishes

The product can be cleaned with warm water, mild soap, and a clean soft cloth.

Do not place the product outdoors or in direct exposure to sunlight.

It is not required to use any abrasive cleaning pads, wire wool, or microfiber cloths to clean the product. Avoid a vigorous cleaning action.

Abrasive or strong cleaning products containing ammonia, bleaches, alcohol, dyes, acids (hydrochloric, formic, phosphorus, chlorine or acetic) will be detrimental to the product finish.

Wherever Rose Gold/ Gold/ Silver/ Matt Finishes/ Marble Finishes or any other type of special finishes are used on ceramic products, use only warm water to clean and then dry with a soft cloth. Ensure that specialized cleaners are only applied to the specific area and do not come into contact with other materials that could be affected by it.

Do not use strong cleaners (such as Harpic, etc.) on Wash Basins.

If you wish to use cleaning products (such as Harpic, etc.) on Toilets with Rose Gold/ Gold/ Silver/ Matt Finishes, dilute the cleaning product with water. Do not allow the cleaning product to sit on the product; rinse immediately. Restrict the use of cleaning products to only the inside of the toilet bowl and DO NOT allow the cleaning product to have contact with external surface finishes or the toilet seat.

When cleaning Toilets, do not allow cleaners (such as Harpic, etc.) to sit or soak on the product. Wipe surfaces clean and rinse completely with water immediately after applying cleaners.

If using a spray cleaner, apply the cleaning agent onto the soft cloth, never directly spray onto the product as the cleaner may enter gaps and openings, and cause damage.

If a specialized cleaner is required, always follow the instructions provided on the cleaning product, this would include application and dosage.

Always test the cleaning agent on an inconspicuous area before applying to the whole surface, do not allow the cleaner to remain on the product for a period of time.

After cleaning, rinse thoroughly with clean water.

We would not recommend the mixing of different cleaning agents.

After cleaning, dry with a soft cloth.

Caring for Wood, Concrete & Stainless Steel Basins

The product can be cleaned with warm water, mild soap, and a clean soft cloth.

Do not place the product outdoors or in direct exposure to sunlight.

It is not required to use any abrasive cleaning pads, wire wool, or microfiber cloths to clean the product. Avoid a vigorous cleaning action.

Abrasive or strong cleaning products containing ammonia, bleaches, alcohol, dyes, acids (hydrochloric, formic, phosphorus, chlorine or acetic) will be detrimental to the product finish.

Do not use strong cleaners (such as Harpic, etc.) on Wash Basins.

If using a spray cleaner, apply the cleaning agent onto the soft cloth, never directly spray onto the product as the cleaner may enter gaps and openings, and cause damage.

Residues of toiletries such as liquid soaps, shower gels, shampoos, hair dyes, perfumes, lipstick, aftershave, and nail varnish can also cause damage, carefully clean these using the methods above.

If a specialized cleaner is required, always follow the instructions provided on the cleaning product, this would include application and dosage.

Always test the cleaning agent on an inconspicuous area before applying to the whole surface, do not allow the cleaner to remain on the product for a period of time.

Stainless-steel may discolor if left in contact with salts or acids for extended periods.

After cleaning, rinse thoroughly with clean water.

We would not recommend the mixing of different cleaning agents.

After cleaning, dry with a soft cloth.


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