Terms & Conditions

Welcome to www.eastindiacompany.in. Kindly read our Terms and Conditions carefully before placing your order.

Your Account

Registration is required during the purchase of products through this website. We request you to keep your username and password confidential to prevent unauthorised access to your account. You will be responsible for all activities under your account or password. If you believe your account has been used without your authorisation, kindly inform us immediately. Please ensure that the details provided during registration are correct, complete, and up to date. In case of any change in your contact details (e.g. change of email or postal address), kindly update the same accordingly to ensure the smooth process of future transactions. You can access and update your account details by Clicking ‘Account> Edit Account’ at the top of our website.


When you place an order, we collect certain personal and transactional information (e.g. name, address, email address, phone number). Please read our Privacy Policy Statement for details on how we use this information.

Electronic Communication

When you visit our site, you can communicate with us electronically through the Enquiry link or directly send an email to sales@eastindiagroup.com.

Product Information and Availability

We do not warrant that the product description and other information displayed on the website are accurate or error-free, including its availability at the moment of processing the order.

Risk of Loss

All items purchased from us are made according to shipment contracts. This means that the risk of loss and title for such items will pass to you upon our delivery to the carrier.


We may correct errors or inaccuracies and change or update information on this website at any time without notice, including prices and availability of items.

Internet Banking

Internet Banking is a full-service facility that allows you to do your banking with complete security from the comfort and safety of your home or office. Use internet banking to minimise the risk of fraud. Utilise paperless options. Restrict receipt of paper statements by subscribing to emailed bank account statements, credit card statements, and Demat account statements. Monitor your account activity regularly by checking your balances and statements. This helps you to detect fraudulent transactions, if any, quickly. The earlier a fraud is detected, the lesser will be its financial impact.

Cash on Delivery Payment (COD)

Cash on delivery is applicable only within Chennai. Cash has to be paid to the courier representative only during the time of delivery. Only cash will be accepted at the time of delivery. Cheques or Demand Drafts are not accepted. Gift vouchers will not be applicable on COD orders.

Card Payment

You can order and pay securely with our online shopping cart. We accept payment by most major credit and debit cards. Your order will be processed only upon receiving the payment. If the issuer of your payment card refuses to authorise payment to us or you fail our security checks, we will not be liable for the delay or non-delivery of your order caused by the same. We accept Visa, Master & Mastro Card Amro, and Net banking of Indian Bank, HDFC Bank. We also accept payments through Itz Cash Card and a wide range of debit cards.


By using this site, you agree to be legally bound by these terms, which shall take effect immediately on your first use of this site. If you disagree to be legally bound by all the following terms, please do not access or use.

We may change these terms at any time without prior notice. Please review these terms regularly to ensure you are aware of any changes made. Your continued use of the site after changes are posted means you agree to be legally bound by these amended terms.

You may not copy, download, make available to the public, or otherwise use the content of our website in any way except for your own personal, non-commercial use.

You agree to use the site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use of the website.

Under no circumstances will we be liable for any of the following losses or damages (whether such losses were foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or any indirect, consequential, special or exemplary damages arising from the use of the website regardless of the form of action.

We do not warrant that the content provided on the site will be error-free, that defects will be corrected, or the server that makes it available is free of viruses or bugs.

If any of these terms are determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid, foreseen, unforeseen or unenforceable, it shall be severed and deleted from these terms, and the remaining terms shall survive.

We reserve all the right to amend, modify, without any notice, terms, and conditions, or any other technology of the like nature which shall be developed in the future as provided by eastindiacompany.in.

Through this website, you can link to other websites which are not under the control of eastindiacompany.in. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

All these terms shall be governed by and interpreted in accordance with the laws of India.

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